The Personal Touch in Business

Grove is an awesome company that makes hand-crafted wooden cases for iPhone, iPad and notebooks (the paper kind, not computer). They posted a photo on Instagram showing one of their employees hand-writing a thank you message on the receipt that will ship to the customer along with their iPhone case.

I can't remember the last time I received something hand-written that wasn't a greeting card. And this growing company still takes time to let their customers know how much they appreciate their business.

The personal touch is something forgotten by many. Both businesses and churches alike would do well to bring it back.