The Problem With Teamwork
As an organization or company grows larger, the various teams become more and more specialized. While a five person business understands they must all share the load, larger organizations struggle with motivating employees to cross team lines.
Why should the accounting staff help with delivering mail? And why should the CEO help take out the trash? The internal dialogue becomes, "that's not my job" and "don't we have people to do this?"
Most of the time, it's good for a team to focus on their area of expertise, but when there is an immediate need for bodies, regardless of skill, a healthy staff should jump to help. Team lines should be crossed regularly, and job descriptions should not dictate who lends a hand.
If you want a healthy and truly unified organization, make sure the team lines are easily blurred when help is needed.